has been with CDL for more than a decade and currently serves as the Manager of Trade Admins. In her vital role, she is the first point of contact for clients facing HVAC issues, ensuring their concerns are addressed promptly and professionally. She expertly manages customer communications, accurately records essential details, and coordinates with trade professionals to dispatch the necessary services swiftly. Her efficiency and exceptional organizational skills have made her an indispensable asset to the team, consistently enhancing customer satisfaction and operational workflow.